Terms of Service

Welcome to INFINITIX LLC ("Company," "we," "us," or "our"), a premium software engineering studio headquartered in Sherman Oaks, California. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and INFINITIX LLC.

By engaging with our services — whether through our website, direct communication, or a signed project agreement — you acknowledge that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to any part of these Terms, please do not proceed with our services.

INFINITIX LLC provides bespoke digital engineering services including, but not limited to:

• Custom web application and website development
• Native iOS and Android mobile application development
• UI/UX design, prototyping, and user research
• Cloud infrastructure, DevOps setup, and deployment
• API development, third-party integrations, and SaaS solutions
• Post-launch maintenance, support, and performance optimization

The precise scope, deliverables, timelines, and milestones for each engagement are defined in a separate, mutually signed Statement of Work (SOW) or Project Agreement. In the event of any conflict, the SOW shall take precedence over these general Terms.

Upon receipt of full and final payment as stipulated in the SOW, all intellectual property rights — including source code, designs, graphics, and documentation — developed specifically for the client's project are transferred in full to the client.

Until final payment is received, INFINITIX LLC retains all ownership, rights, and title to all developed materials. Unauthorized use, reproduction, or distribution of these materials prior to full payment constitutes a breach of these Terms.

INFINITIX LLC reserves the right to display completed projects in our portfolio and marketing materials unless the client explicitly requests otherwise in writing.

For a successful project delivery, the Client agrees to fulfill the following responsibilities throughout the engagement:

• Timely Feedback: Provide review feedback and approvals within the timeframes specified in the SOW to prevent project delays.
• Asset Delivery: Supply all required materials (logos, content, brand guidelines, credentials) on schedule.
• Accuracy of Information: Ensure all content, data, and information provided is accurate and lawfully owned or licensed.
• Payment Obligations: Honor all payment schedules as agreed in the SOW without unreasonable delay.
• Legal Compliance: Ensure all requested features, content, and use-cases comply with applicable local, state, and federal laws.

Failure to meet these responsibilities may result in project delays, additional costs, or suspension of work — for which INFINITIX LLC bears no liability.

To the maximum extent permitted by applicable law, INFINITIX LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, business, or goodwill — arising from the use or inability to use our services.

Specifically, INFINITIX LLC accepts no responsibility for:

• Downtime, outages, or data loss caused by third-party hosting providers (e.g., AWS, Google Cloud, Azure)
• App store rejections or policy changes by Apple App Store or Google Play
• Security breaches arising from client-managed infrastructure after project handoff
• Any business outcome, revenue projection, or growth guarantee

In no event shall INFINITIX LLC's total aggregate liability exceed the total fees paid by the Client in the three (3) months immediately preceding the event giving rise to the claim.

All payment schedules, amounts, and methods are detailed in the applicable SOW. The following general terms apply to all engagements:

Invoices are due within 14 days of receipt unless otherwise agreed. Late payments may incur a 1.5% monthly interest charge. INFINITIX LLC reserves the right to pause all work on an engagement until outstanding invoices are settled.

INFINITIX LLC treats all client information — including project briefs, business strategies, proprietary data, source code, and trade secrets — as strictly confidential. We do not disclose such information to any third party without the client's prior written consent.

We are fully prepared to sign a Non-Disclosure Agreement (NDA) prior to or at the commencement of any project discussion. Please contact us to initiate this process.

Either party may terminate the engagement with 14 days written notice. Upon termination:

• The Client is obligated to pay for all work completed up to the termination date on a pro-rated basis.
• INFINITIX LLC will deliver all completed work and associated assets to the Client upon receipt of all outstanding payments.
• Non-refundable deposits will be retained to cover work already performed and opportunity costs incurred.
• All confidentiality obligations and IP provisions survive termination of this agreement.

INFINITIX LLC may terminate immediately in cases of material breach, non-payment beyond 30 days, or any conduct that is unlawful or harmful.

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms shall first be subject to good-faith negotiation. If unresolved within 30 days, the parties agree to submit to binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association (AAA).

The prevailing party in any arbitration or legal proceeding shall be entitled to recover its reasonable attorneys' fees and costs.